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Gift for Mother's Day Beech Wood Tray Engraved With Thank You Mom Waxed Beech Serving Board
$45.99
A gift idea for Mother's Day is our wooden tray made of beech with a subtle thank you to mom. A gift that comes from the heart and finds its place in every household.
It is perfectly sized for a morning chai latte or a leisurely afternoon coffee including pastries. A perfect little gift for mom on Mother's Day, for your best friend or for dear work colleagues. Of course, we can also adapt the engraving so that it also suits bridesmaids or for a theme day such as your JGA with your personal note for an unforgettable day, bridal shower or baby shower. Or just as attention. Your imagination is the limit here. We lovingly design the inside with high-quality laser engraving.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return, exchange, or report an issue.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
1. Return Shipping Costs
We value our customers and want you to be completely satisfied with your purchase.
- Cost: Return shipping is completely free for the customer.
- Label: We will provide a pre-paid return shipping label via email for all eligible returns, regardless of the reason.
- Restocking Fee: No restocking fee is charged for returns.
2. How to Start a Return
To start a return, you must contact us at support@ribbondo.shop.
If your return is accepted, we will email you a pre-paid return shipping label along with instructions on how to print and attach it to your package.
Please note: Items sent back to us without first requesting a return via email will not be accepted.
3. Return Address
All returns must be mailed to our Fulfillment Center partner at the specific address below:
13300 McCormick Dr, Tampa, FL 33626, United States
4. Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, please contact us via email within 30 days of receiving the order.
We will evaluate the issue and make it right by offering a full refund or sending a free replacement.
5. Exchanges
We support exchanges if the item is defective, damaged, or simply if you wish to change to a different variation (e.g., size or color).
To request an exchange, please email us at support@ribbondo.shop within 30 days of receiving your order.
Once approved, we will provide a return label for the original item and cover the shipping costs for sending the new item to you.
6. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
- If approved, you’ll be automatically refunded on your original payment method within 3-5 business days.
- The refund amount will include the full price of the product plus any original shipping costs you paid when placing the order.
- Please remember it can take some time for your bank or credit card company to process and post the refund too.
7. Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at support@ribbondo.shop.
8. Contact Information
If you have questions about our refund policy, please contact us:
Business Hours: Monday - Saturday, 9:00 AM - 5:00 PM (Eastern Time)
Office: 3537 Yarian Dr, Haines City, FL 33844, United States
Fulfillment Center (partner): 13300 McCormick Dr, Tampa, FL 33626, United States
Email: support@ribbondo.shop
Phone: +1 863-223-3222
Shipping Policy
1. Shipping Method and Cost
We offer Standard Shipping with a flat shipping fee of $6.99 USD for all orders. Free shipping for orders of $79 or more.
2. Processing and Delivery Time
The total time it takes to receive your order includes processing and shipping time. Our business days are Monday through Saturday.
- Processing Time: From 3-5 business days. This is the time we need to prepare, pack, and ship your order.
- Shipping Time: From 7-10 business days.
- Shipping carrier: USPS, FedEx.
- Total Delivery Time: Estimated from 10 to 15 business days.
Shipping Regions:
- Canada
- Australia
- New Zealand
- The United Kingdom
- The United States
Please note that these are estimated timeframes. Actual delivery times may vary slightly due to unforeseen factors.
3. Order Cutoff Time
Orders placed before 2:00 PM Eastern Time on business days will be processed the same day. Orders placed after this time will be processed on the next business day.
4. Taxes and Customs Fees
We believe in transparent pricing. The total amount you pay at checkout is the final price. We cover all applicable taxes, customs duties, or import fees, so you will not be charged any extra fees upon delivery.
5. Responsibility for Accurate Address
The customer is responsible for providing a complete and accurate shipping address. We are not liable for lost or misdelivered orders due to incorrect information provided by the customer. If you find an error in the address after placing your order, please refer to our Cancellation and Modification Policy for details on how to change your order within the allowed timeframe.
6. Need Help?
If you have any questions or concerns about your order or our shipping policy, please contact us:
Business Hours: Monday - Saturday, 9:00 AM - 5:00 PM (Eastern Time)
Office: 3537 Yarian Dr, Haines City, FL 33844, United States
Fulfillment Center (partner): 13300 McCormick Dr, Tampa, FL 33626, United States
Email: support@ribbondo.shop
Phone: +1 863-223-3222