
Turn Your Most Cherished Memory into a Timeless Work of Art
Immortalize a special moment with our stunning, custom-engraved photo on a natural wood slice. We transform your favorite picture into a beautifully detailed piece of rustic art, creating a unique and heartfelt keepsake that will be treasured for a lifetime. With its natural bark edge and warm wood grain, each plaque is as unique as the memory it holds.
Why This is an Unforgettable Gift:
Your Photo, Beautifully Engraved: Your personal photograph is the star. Our precision laser-engraving process captures the details and emotions of your picture, creating a breathtaking 3D effect on the wood.
Truly One-of-a-Kind: Personalize it further with two lines of custom text, perfect for adding names, a special date, or a short message that means the world to you.
Authentic Rustic Charm: Crafted from a genuine wood slice, each piece features a natural bark border and unique wood grain. No two plaques are ever exactly the same!
A Gift for Any Romantic Occasion: The perfect, heartfelt present for:
- Anniversaries (especially the 5th "Wood" Anniversary!)
- Weddings and Engagements
- Valentine's Day
- A birthday gift for your significant other.
Ready to Display: Each custom photo plaque comes with a matching wooden stand, making it ready to be displayed on any desk, shelf, or mantlepiece right out of the box.
Return & Refund
Our refund and returns policy lasts 30 days from the date you receive your order. If 30 days have passed, we can't offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Before you return a product, you must contact us via email at support@ribbondo.shop to receive detailed instructions.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Your refund will include the product price and the original shipping cost. The process will be completed within 3-5 business days.
Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company and your bank, as it may take some time for the refund to be officially posted and processed. If you've done all of this and you still have not received your refund, please contact us.
Exchanges or Replacements
We only replace items if they are defective or damaged.
To request an exchange or replacement, you must email us at support@ribbondo.shop within 30 days from the date you receive your order. We will provide detailed instructions on how to return the product.
- Return shipping costs for an exchange or replacement will be covered by the store.
- Shipping costs for the new, exchanged product will also be covered by the store.
Shipping Returns
To return your product, you should mail it to: 3537 Yarian Dr, Haines City, FL 33844, United States. We provide a prepaid return shipping label for all eligible returns, regardless of the reason, after you contact us via email.
Need Help?
If you have questions about our refund and returns policy, please contact us:
- Business Hours: Monday - Saturday, 9:00 AM - 5:00 PM Eastern Time
- Address: 3537 Yarian Dr, Haines City, FL 33844, United States
- Email: support@ribbondo.shop
- Phone: +1 303-536-7359
Shipping Policy
1. Shipping Method and Cost
We offer Standard Shipping with a flat shipping fee of $6.99 USD for all orders.
2. Processing and Delivery Time
The total time it takes to receive your order includes processing and shipping time. Our business days are Monday through Saturday.
- Processing Time: From 3-5 business days. This is the time we need to prepare, pack, and ship your order.
- Shipping Time: From 7-10 business days. This is the time the package spends in transit from our warehouse to your address.
- Total Delivery Time: Estimated from 10 to 15 business days.
Please note that these are estimated timeframes. Actual delivery times may vary slightly due to unforeseen factors.
3. Order Cutoff Time
Orders placed before 2:00 PM Eastern Time on business days will be processed the same day. Orders placed after this time will be processed on the next business day.
4. Taxes and Customs Fees
We believe in transparent pricing. The total amount you pay at checkout is the final price. We cover all applicable taxes, customs duties, or import fees, so you will not be charged any extra fees upon delivery.
5. Responsibility for Accurate Address
The customer is responsible for providing a complete and accurate shipping address. We are not liable for lost or misdelivered orders due to incorrect information provided by the customer. If you find an error in the address after placing your order, please refer to our Cancellation and Modification Policy for details on how to change your order within the allowed timeframe.
6. Damaged Packages
If your product is damaged during transit, please contact us within 30 days from the date you receive your order with photos for timely assistance.
7. Lost or Undelivered Packages
In the event that your package is lost or does not arrive after the estimated delivery timeframe has passed, please contact us for assistance. We will work with the shipping carrier to find a solution and ensure your rights are protected.
8. Need Help?
If you have any questions or concerns about your order or our shipping policy, please contact us:
- Business Hours: Monday - Saturday, 9:00 AM - 5:00 PM Eastern Time
- Address: 3537 Yarian Dr, Haines City, FL 33844, United States
- Email: support@ribbondo.shop
- Phone: +1 303-536-7359